Mike Vincent

PwC · Los Angeles, CA

Founding engineer building AI search and payments infrastructure for Capital One and Discover.

• Discover Global Network fraud models. fraud and risk models for the payments network, and the platform that serves them in production.
• Discover.com Search. hybrid search over vector embeddings and BM25, scored on offline evaluation sets that measure answer quality.
• CapitalOne.com Search. hybrid search with autocomplete and indexing, surfacing results as a customer types.
• Capital One Eno. NLU, entity, and intent models behind the account chatbot, moved from Kubeflow onto Capital One's enterprise AI platform.
• Capital One Databolt. vaultless, field-level tokenization in Go and TypeScript. AI models, analytics, and payments run on tokens and never see the real card number.
• Zelle. onboarding, authentication, and access-control APIs to move money between people in seconds, safely.

Cubic Transportation Systems · San Diego, CA

Software engineering manager for transit-payment SaaS across five agencies. WMATA, NYC MTA, BART, LA Metro, and MBTA.

• NYC MTA OMNY. contactless iPhone fare payments with Apple. Kubernetes manifests and Docker containers for the payments app.
• LA Metro TAP. fare-payment backend as Docker and Kubernetes microservices with vertical, horizontal, and KEDA autoscaling on AWS and Azure.
• Platform security. mTLS with Istio and a Smallstep private certificate authority. CrowdStrike, Nessus, and Trend Micro across the fleet.
• Release engineering. Terraform, AWS, and GitHub Actions CI/CD, under PCI and SOC 1/2 compliance. Production code in Python, Java, and JavaScript across AWS, Azure, and vSphere.
• Ran a team of 18. across the US, India, and Germany supporting transit SaaS for millions of riders. On-call on PagerDuty, monitoring on Prometheus and Grafana.

Cubic Transportation Systems · San Diego, CA

Lead engineer building rider-facing chatbots, prediction, and the cloud platform behind transit fare services.

• Chicago Metra. rider chatbot built with Twilio and Azure Cognitive Services on AWS Lambda. Riders check transit-card balances by phone, text, or email.
• Urban Insights. transit-demand machine learning and search in Jupyter and SageMaker, monitored with Prometheus and Grafana.
• Build and release. automated CI/CD for 20 Java apps with Jenkins, Ansible, Docker, Helm, Vault, Terraform, and Kubernetes on Azure. Database migrations via Liquibase and SQL*Plus.

Cubic Transportation Systems · Washington, DC

First DevOps engineer on Cubic's fare platforms, moving embedded and legacy systems to containers and cloud.

• NextBus. real-time bus-arrival prediction on AWS ECS and Lambda with TensorFlow, PySpark, CloudFormation, and Node.js.
• First DevOps engineer. led the transformation for a publicly traded company with Terraform, Kubernetes, and Docker. Embedded fare CI/CD with Jenkins, Conan, and Wind River Linux.
• Security and compliance. PCI, SOC 2, ISO, and SOX audits. AWS and Azure hardened with Trend DSA, Nessus, and Cisco ASAv, monitored with Prometheus and Grafana.

EPAM Systems · Washington, DC

Senior backend engineer at a digital agency, shipping search, payments, and mobile apps for enterprise clients.

• Fannie Mae Collateral Underwriter. Angular single-page app on Tomcat with JSON and REST APIs in Python. Appraisers value a home on a mortgage.
• Lockheed Martin Intranet Search. enterprise search on headless Drupal. Microservices on Docker and Kubernetes with Node.js and Python.
• Release engineering. Jenkins, TeamCity, and Sonatype Nexus CI/CD on AWS with Chef. PostgreSQL migrations with Liquibase and a zero-downtime multi-tenant switch.

EPAM Systems · Washington, DC

Backend engineer on a full-stack team building mobile apps and e-commerce for national brands.

• Poison Control. National Capital Poison Center iPhone and Android apps built with Cordova CLI, shipped via App Store, TestFlight, and Google Play.
• Canadian Tire. Hybris store and the U.S. Conference of Catholic Bishops app on AWS, with RDS and ElastiCache behind Kubernetes and Docker.
• Infrastructure. Docker and Ansible on VMware ESXi with Ubuntu and CentOS behind Cisco ASA firewalls. Provisioned with Vagrant and Chef.
• Test automation. Node, Karma, Jasmine, PhantomJS, WebDriver, and Protractor. JMeter and BlazeMeter performance tests. SVN-to-Git migration.