Fannie Mae CU2
Reliability and compliance operations for Fannie Mae CU2.
Incident response and evidence capture became repeatable across teams.
Client
Fannie Mae CU2 operations teams.
Goal
Lower incident triage time and durable review records from daily operations.
Build
OpenTelemetry tracing, shared service IDs, and runbooks for triage and handoff.
Outcome
Faster handoffs and review cycles grounded in operational records.